Shipping policy

Shipping Policy – JQC RETAIL

At JQC Retail, we are committed to delivering your order quickly and efficiently.

Processing Time

• Orders are processed within 1–3 business days after payment is received.
• Orders placed after business hours will be processed the next business day.

Shipping Days

• We ship Monday through Friday only.
• Weekends and holidays are not considered shipping or processing days.

Shipping Time

• Standard shipping typically takes 3–7 business days after your order has been processed.
• Delivery times may vary depending on your location and carrier delays.

Order Tracking

• Once your order has shipped, you will receive a tracking number via email or SMS.

Shipping Delays

• Please note that delays may occur due to:
  • High order volume
  • Weather conditions
  • Carrier issues
• JQC Retail is not responsible for delays once the package has been shipped.

Incorrect Address

• Please ensure your shipping address is correct at checkout.
• We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

• Once your package is marked as delivered, JQC Retail is not responsible for lost or stolen packages.
• Please contact the shipping carrier directly for assistance.